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Anlita en talangfull designer

Anlita en talangfull designer

Vanliga frÄgor om första bestÀllningen

First Order FAQs

Ordering custom products for the first time? Here are the key things to know before starting your quote, sample, or production order.

Quick First Order Summary

💳 Payment 50% deposit to start, 50% balance before shipping.
📩 Shipping DDP shipping helps reduce surprise duties and customs fees.
🎹 Artwork AI or PNG is best, but sketches and rough ideas are welcome.
🔱 MOQ Many products have no MOQ or low minimum order options.
đŸ§Ș Samples You can request a sample before full production.
💬 Support Our team can help with product choice, setup, and order planning.

First Order Questions

1. Where are your products made?

We work with a global support and production network to help make custom products easier, faster, and more reliable.

  • 🇩đŸ‡ș Melbourne, Australia — Creative, logistics, and APAC support
  • đŸ‡”đŸ‡­ Manila, Philippines — Customer care, design, and operations
  • 🇹🇳 Shenzhen, China — Prototyping, manufacturing, and sourcing
  • đŸ‡ș🇾 San Diego, USA — Fulfilment and U.S. logistics
  • đŸ‡ș🇾 San Francisco, USA — HQ support and project development
  • 🇬🇧 London, UK — Creative, logistics, and EU support

We focus on ethical manufacturing, responsible sourcing, and practical local support wherever possible.

2. What is your production timeframe?

Timelines depend on the product, artwork, quantity, finish, packaging, and shipping destination. As a guide:

  • 🧾 Small goods: around 8 business days from $90
  • 👕 Apparel: around 18 business days from $95
  • 📝 Stationery: around 8 business days from $75
  • 🎉 Event products: around 7 business days from $98
  • 📩 Packaging: around 7 business days from $98

For an accurate timeline, send your product, quantity, artwork, and delivery location.

3. How do tariffs, duties, and taxes affect costs?

We help make global ordering easier with DDP shipping where available.

  • Import taxes, duties, and tariffs can be prepaid
  • Fewer surprise customs bills
  • Less paperwork for you
  • Your order is delivered more smoothly to your door

DDP fees are usually added upfront so your total landed cost is clearer before production begins.

4. Do you accept 50% deposits?

Yes. Most custom orders can be started with a 50% deposit.

  • 50% deposit to begin production
  • 50% balance after photo proof and before shipping

This gives you more confidence before the final payment is made.

5. What is the minimum order quantity?

Many products have no MOQ or low minimum order options.

  • Many small goods can be made with no MOQ
  • Some products start from 1–25 units
  • Apparel, packaging, and stationery often support smaller runs

Tip: larger orders usually reduce the cost per unit.

6. Can I see a sample before ordering?

Yes. You can request a sample of your design before moving into a larger production order.

Upload your artwork and select a small quantity, such as 1 unit, and our team can prepare a sample quote.

7. What if my order arrives damaged or has quality issues?

Email us at hi@pinlord.com with your order details and clear photos of the issue.

We’ll review the concern and provide a tailored solution based on the product, order, and issue.

8. What file formats work best?

For best results, send artwork as:

  • Best: AI or high-resolution PNG
  • Also accepted: PDF, JPEG, or reference images

Not a designer? Send a sketch, screenshot, logo, or rough idea. Our team can help prepare it for production.

Ready to Start Your First Order?

Send your idea, artwork, quantity, or reference images and we’ll help you choose the right product setup.

Anlita en designer idag!

Need Help? Contact Us 24/7

Need help with a quote, artwork, order, re-order, price match, or custom product idea? Choose the best option below and our team will help.

Choose the Best Support Option

Pick the fastest way to get the help you need.

đŸ“© General Help Questions about quotes, artwork, orders, production, or shipping. Email hi@pinlord.com
📅 Custom Project Help Best for complex products, bulk orders, timelines, or new ideas. Book online meeting
❓ Quick Answers Check common questions about products, artwork, payments, and delivery. View support FAQs
⚡ Repeat Order Already ordered before? Start a faster re-order request. Express re-order
💾 Price Match Have another supplier quote? Send it to us for review. Submit price match
☎ Request a Call Want to speak to a real human? Request a call back. Request call back

Quick Help Links

💬 I need help with a quote

Send your product idea, artwork, quantity, deadline, and reference images. We’ll help with the next step.

⚡ I want to re-order

Use Express Re-order if you have made the same design or product before.

💾 I have a cheaper quote

Submit your competitor quote and we’ll review the specs, quantity, shipping, and quality.

☎ I want a call back

Request a call back and our team will follow up to help.

Still Not Sure?

Email us what you’re trying to make. Rough ideas are welcome.

🎹 Förvandla dina idĂ©er till fantastiska designer! 🎹

Ge liv Ă„t din kreativa vision med hjĂ€lp av vĂ„ra professionella och talangfulla designers! 💡✹ Oavsett om du behöver produktdesign, 3D-modellering eller webbdesign, finns vĂ„rt dedikerade team hĂ€r för att förvandla ditt projekt till ett mĂ€sterverk—frĂ„n endast 25 USD per timme. 🙌 LĂ„t oss övertrĂ€ffa dina förvĂ€ntningar och leverera den kvalitet du förtjĂ€nar. Nöj dig inte med nĂ„got mindre Ă€n det bĂ€sta!

Redo att komma igĂ„ng? Anlita en designer idag och se ditt projekt ta form! 🚀

  • đŸ› ïžÂ Produktdesign:
    FrĂ„n emaljpins och klistermĂ€rken till klĂ€der, förpackningar, kontorsmaterial och skyltar – vi har dig tĂ€ckt. Vi hjĂ€lper dig att designa vilken anpassad produkt som helst i vĂ„rt sortiment för att sĂ€kerstĂ€lla att den blir precis som du förestĂ€ller dig. đŸ’Œ
  • 🔍 3D-modellering:
    Vill du skapa nĂ„got som ingen nĂ„gonsin sett förut? VĂ„rt expertteam inom 3D-modellering hjĂ€lper dig att utveckla din produkt med precision, sĂ„ att den ser exakt ut som du vill. đŸŽ„đŸ’Ą
  • đŸ’» Webbdesign:
    Behöver du göra intryck online? VĂ„ra designers Ă€r specialiserade pĂ„ att skapa fantastisk digitalt innehĂ„ll som inte bara ser bra ut utan ocksĂ„ konverterar! 🌐✹
  • 🔧 Ny produktutveckling och prototypframtagning:
    Har du en unik produktidĂ©? Vi hjĂ€lper dig att förverkliga den och testa den genom prototyper innan du bestĂ€ller i större skala. Perfekt för att sĂ€kerstĂ€lla att allt Ă€r helt rĂ€tt! đŸ› ïžđŸ“Š
  • Budgetera för 2+ timmar för 2D-produktdesignprojekt
  • Budgetera för 5+ timmar för 3D-produktdesignprojekt
  • Budgetera för 10+ timmar för webbdesign och utveckling
  • Budgetera för 10+ timmar för ny produktutveckling och prototypframtagning

⚠ Observera: Alla designer blir den nya Ă€garens egendom, sĂ„vida de inte bryter mot befintliga upphovsrĂ€ttslagar. Vi strĂ€var efter att undvika alla upphovsrĂ€ttsintrĂ„ng, men kan inte ta ansvar för godkĂ€nda designer. Vi finns alltid hĂ€r för att hjĂ€lpa till att sĂ€kerstĂ€lla att dina designer Ă€r bĂ„de originella och lagliga! 😊

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