Coordonnées
Contact Information
Need help with a quote, order, artwork file, re-order, price match, factory comparison or custom product idea? We’d love to help.
Best Contact Method
Email is the best way to contact us because it helps our team review your order, artwork, quote, files and project history properly.
What to Include
To help us respond faster, please include:
- your name;
- your order number, if you have one;
- the product you are asking about;
- quantity, size, deadline and delivery country;
- artwork, reference images or design files;
- a short summary of what you need.
Custom Product Help
For custom product quotes, send your artwork, sketch, product idea or reference images to hi@pinlord.com.
We can help with product options, artwork setup, design templates, samples, production timelines and quote planning.
Support FAQs
You can also visit our support FAQs for quick answers about artwork, production, shipping, re-orders and custom products.
Response Times
We aim to respond as quickly as possible. Response times may vary during busy production periods, weekends, holidays or major launch periods.
Important Note
Please do not send urgent production approvals through social media DMs. Email is the safest way to make sure your project details are tracked correctly.
Last updated: 11 May 2026